Advances in Management and Applied Economics

Achievement Motivation as the Critical Mediator Linking Digital Self-Efficacy and Change Readiness to Administrative Performance in Universities

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• Abstract

   

  Amid Indonesia’s ambitious Smart Campus reforms, the performance of non-academic administrative staff—despite their pivotal role in data governance, system integration, and compliance—remains empirically underexplored, particularly in relation to psychological antecedents. Drawing upon Social Cognitive Theory and model of organizational readiness, this study investigates a sequential mediation pathway wherein digital self-efficacy and readiness to change influence job performance through the intervening mechanism of achievement motivation. Utilizing a cross-sectional design, data were collected from 267 administrative personnel across private universities in Java and Bali. Structural equation modeling via PLS-SEM confirmed all hypothesized paths: self-efficacy (B = 0.476, p < 0.001) and readiness to change (B = 0.409, p < 0.001) significantly predict achievement motivation, which in turn exerts a robust direct effect on performance (B = 0.624, p < 0.001). Critically, no direct paths from the antecedents to performance were significant, affirming full mediation—a finding that underscores motivation not as a peripheral correlate, but as the necessary conduit translating cognitive readiness into behavioral output. The model explains 66.9% of the variance in motivation and 38.9% in performance, with predictive relevance (Q² > 0) and strong effect sizes (f² ≥ 0.252), attesting to both statistical and practical significance. These results challenge infrastructure-centric narratives of digital reform, redirecting policy attention toward the cultivation of internal motivational resources as the linchpin of sustainable transformation.

   

  JEL classification numbers: I23, M12, M54, O35.

  Keywords: Digital self-efficacy, Motivation, Readiness to change, Job performance.