Business & Entrepreneurship Journal

The Difference of Conflict Management Styles and Conflict Resolution in Workplace

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  • Abstract

    This paper is a review of conflict management styles and conflict resolution from the managers and supervisors‟ point of view. Conflict is an inevitable fact for any organization. Leaders should understand and apply various conflict management techniques and conflict resolution styles in order to form strong relationships with subordinates. Conflict is a situation when two or more parties are in disagreement. Unresolved conflict can negatively impact the success of an organization. So, leaders must learn how to address and manage conflict depending on the situation and the party involved. While email and the Internet have increased organizational performance, they have also added new types of conflict. Workplace conflicts may result in absenteeism and affect employee loyalty.